Rapid Recovery is a technology centric company. We strive to use current technology to increase our value to our customers, franchisees, and employees. You are given access to the servers in our corporate office via multiple high speed T-1 connections to the Internet, which allows you to use our software to view financial data and track customers via your own database. In addition, you have access to a knowledge base of data which includes custom reports, frequently asked questions, charts, financial trends and other useful information. Many franchisees opt to use laptops and high speed mobile broadband in order to utilize these resources while in the field.
Data collection and storage is often non-existent in small companies, especially in this industry. We have carefully considered what data needs to be stored to allow us to create top notch reports for our customers and to allow us to see historical trends. We have equipment in our server rack that provides multiple levels of redundancy to prevent power loss and data loss.